Shipping Policy

Orders are generally processed and prepared for shipment within 2 business days. This handling period refers to order processing and does not represent the total delivery time.

Standard shipping is available for deliveries within the United States. Delivery timing depends on the destination and carrier transit time.

Standard shipping — delivery timing depends on the shipping destination and carrier transit time.

Orders over $50.00 qualify for free standard shipping. Orders of $50.00 or less have a $4.99 standard shipping charge.

Applicable shipping charges are shown during checkout before the order is submitted.

Shipping destinations are currently within the United States. We do not offer international shipping at this time.

Local pickup is available at our Chicago store.

7627 S Ashland AveChicago, IL 60620United States

Customers are responsible for providing a complete and accurate shipping address. If an address is incomplete or incorrect, contact us as soon as possible so we can try to correct it before the order ships.

If Beauty Empire Chicago learns that an order cannot be shipped within the represented timeframe, we will contact the customer with the applicable delay and cancellation or refund options required by law.

If a package appears lost in transit, or arrives damaged, contact us with your order number and, where possible, photographs of the packaging and products. We will review the delivery information with you and advise on the next step.

To change or cancel an order, contact us as soon as possible after placing it. See our cancellation policy and returns & refunds policy.